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Welcome to DD Sports. We believe your personal information belongs to you. This Privacy Policy explains what information we collect when you use ddsports.app, why we collect it, and how we keep it safe.
Please note: By using DD Sports, you agree to this Privacy Policy. If you have any questions, feel free to contact us at any time.
We don't just follow the rules — we genuinely make your data privacy our top priority.
SSL Encryption
All your data is secured with 256-bit SSL encryption, ensuring bank-grade security.
Data Is Never Sold
Your personal data is never sold to third parties. That is our core commitment.
Your Control
You can request to view, correct, or delete your personal data at any time.
Secure Servers
Your data is stored in secure data centers with 24/7 security monitoring.
GDPR Compliant
Our Privacy Policy is built to international GDPR standards, ensuring the highest level of data protection.
Transparent Notifications
If our Privacy Policy changes, we notify you by email in advance — no hidden updates.
1. Introduction
DD Sports (ddsports.app) is a trusted online Sports Betting and gaming platform. We place the highest importance on our members' privacy. This Privacy Policy describes how DD Sports collects, processes, stores, and protects your personal information.
This policy applies to both the ddsports.app website and the dd sports mobile application. By using our platform, you are considered to have read and accepted this Privacy Policy.
Our privacy practices are built in accordance with Bangladesh law and international data protection standards. For any questions, contact us at support@ddsports.app.
This Privacy Policy is written in Bengali so that every Bangladeshi member can easily understand it. In the event of any discrepancy between the English and Bengali versions, the Bengali version shall prevail.
2. What Information We Collect
DD Sports collects various types of data — some you provide directly, and some is collected automatically. Full details are outlined below:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Registration Form / KYC Verification |
| Contact Information | Email, mobile number, address | Registration Form |
| Financial Information | BKash/Nagad number, bank account details | Deposit/Withdrawal Processing |
| Transaction History | Bet records, wins and losses, balance | Automatic |
| Device Information | IP address, browser, operating system | Automatic / Cookies |
| Usage Patterns | Page visits, session duration, click data | Analytics |
- Only the necessary information is collected at the time of registration.
- A copy of your ID may be requested for KYC verification.
- Payment details are never stored directly on our servers — only encrypted references are kept.
- No additional information is collected without your consent.
3. How Your Data Is Used
DD Sports uses your information only for specific purposes. We never collect unnecessary data or use it beyond its approved purpose.
Account Management
Your information is used to create your account, verify logins, and manage your balance.
Transaction Processing
Financial information is used to process deposits, withdrawals, and bet confirmations.
Customer Support
Contact information is used to resolve your issues and provide support.
Security Monitoring
Data is analyzed to prevent fraud and maintain platform security.
Personalized Experience
Usage data is analyzed to show you content and offers tailored to your preferences.
Legal Compliance
Data is used to meet regulatory requirements and fulfill legal obligations.
DD Sports never shares your data with third parties for marketing purposes. You can opt out of promotional emails at any time.
6. Data Security Measures
DD Sports uses industry-leading security measures to protect your data. Our security team monitors the system 24/7.
- 256-bit SSL Encryption: All data transfers on the website and app are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for account login.
- Firewall Protection: Protection against unauthorized access and DDoS attacks.
- Regular Audits: Regular security audits are conducted by third parties.
- Data Backup: Regular encrypted backups of all data are maintained.
- Staff Training: All staff receive regular training on data protection.
In the event of a security breach, we will notify the affected members and the relevant regulatory authority within 72 hours.
7. Your Rights
As a dd sports member, you have certain fundamental rights over your personal data. We fully uphold these rights.
- Right to Know: You can find out what information we hold about you.
- Right to Access: You can request a copy of your personal data at any time.
- Right to Rectification: You can correct any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data unless we are required by law to retain it.
- Right to Restrict Processing: You can restrict the processing of your data under certain circumstances.
- Right to Data Portability: You can export your data in a structured format.
- Right to Object: You may object to the use of certain data.
To exercise any of these rights, email us at support@ddsports.app. We will respond within 30 days.
8. Data Retention Period
DD Sports retains your information only for as long as necessary. Once that period ends, your data is securely deleted or anonymized.
- Account Information: For the duration of active account + 5 years after closure.
- Transaction Records: 7 years as required by legal obligations.
- KYC Documents: 5 years after account closure.
- Support Conversations: 2 years after the issue is resolved.
- Analytics Data: Up to 2 years in anonymized form.
- Marketing Data: Removed immediately upon opt-out.
9. Children's Privacy
DD Sports strictly prohibits registration by anyone under 18. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration.
- Any account found to belong to a minor will be terminated immediately.
- The relevant information will be deleted immediately.
- If you believe your child has registered on DD Sports, please contact us at support@ddsports.app.
Warning: DD Sports is strictly for adults only. Registering under the age of 18 violates the law and our Terms & Conditions.
10. Changes to the Privacy Policy
DD Sports may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.
- You will be notified by email at least 14 days before any changes take effect.
- The "Last Updated" date at the top of the page will always be visible.
- Continued use of the site after changes are made will be considered acceptance of the updated policy.
- Previous versions will be archived and made available upon request.
11. Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our Data Protection team.
- Email: support@ddsports.app
- Website: ddsports.app
- Response Time: Within 72 hours (business days)
- Live Chat: Available 24/7 at the bottom-right corner of the site
Once we receive your request to exercise your rights, we will respond in writing within 30 days. In complex cases, this may take up to an additional 60 days — you will be notified in advance if that is the case.
Get Started Safely on DD Sports
Your privacy is fully protected. Register for free today and enjoy the best Sports Betting experience in Bangladesh.